COOKIES POLICY
Qustodio Technologies S.L.U. is the owner of the website https://dev.qustodio.com (hereinafter the “website”) and the Qustodio Parental Control app and platform (hereinafter the “app”) and uses cookies that collect information related to the connection, browsers and devices used by users who access and use the website and app (hereinafter the “users”) to manage and improve the proper functioning of the website, as further explained below.
This policy applies to both the website and the app, and describes what information the cookies and similar technologies (hereinafter, collectively, “cookies”) collect, how they are used and for what purpose. It also indicates how the user can restrict or block the automatic downloading of cookies, however, this may reduce or even hinder certain elements of the website and app’s functionality. Likewise, the user can choose the category of cookies they wish to activate in the cookies banner that appears the first time they access the website.
1. What is a cookie?
A cookie is a small text file that is stored on your computer or other device such as a mobile phone or tablet by a website or app. Cookies allow the website or app to remember your preferences while you visit the website or app to give you a more personalised experience. They help make websites and apps more efficient and can allow site owners to track how the site is used and get feedback on how to make improvements.
For more general information on cookies, please see the following article.
2. How does the Qustodio website use cookies?
We use cookies to improve the functionality of our website and app and to collect information about how users use them to enable us to continually improve our users’ experience.
We use technical cookies, which are strictly necessary for the operation of the website, as soon as you open our website. We use other types of cookies only if you give us your consent.
No information such as your address, password, credit card details, etc. is stored in the cookies used by our website.
3. What cookies does the Qustodio website use?
The website and app use both own and third-party cookies:
a) Own cookies: cookies sent to your device by us through the web domain.
b) Third-party cookies: they are sent to your device by domains that are not managed by us, but by another entity that processes the data collected through cookies.
According to the purpose of the cookies, the cookies used can be divided into the following categories:
-
Technical cookies (necessary): cookies necessary for navigation and for the proper functioning of the Website. Their use allows basic functions, such as controlling data traffic and communication, identifying the session, remembering the items added to their cart, completing the payment process, managing payment, controlling any fraud linked to service security, access, secure navigation. The legal basis that allows the collection of data through these cookies is the execution of the contract (the Terms and Conditions) applicable to all users and the legitimate interest of Qustodio in the management of the website and app. Please refer to the cookie table below for details of these cookies.
-
Preference cookies: allow to remember information that modifies the behavior or appearance of the website or app itself, such as your preferred language or the region in which the user is located. The legitimate basis for collecting data through these cookies is the consent of the user. See the table of cookies below for more details on these cookies.
-
Analytical cookies: cookies that allow Qustodio to perform follow-up and analyses of user behavior on the website and app; this includes a quantitative measurement of the impact of an advertisement. The information collected through this type of cookies is used for measuring the activity of the website and app and for profiling users’ browsing, in order to improve them. The legal basis that allows the collection of this data through these cookies is the consent of the user. See the table of cookies below for details of these cookies.
-
Advertising cookies: cookies which store information on user behavior obtained through continuous observation of their browsing habits, which allows to develop a specific profile and display advertisement appropriate to this profile. The legitimate basis for collecting this data through these cookies is the consent of the user. See the table of cookies below for details of these cookies.
Furthermore, we use both session and persistent cookies. Indeed, depending on the period of time that any cookie is active in the User device, the following categories may be identified:
a) Session cookies: those designed to collect and store data while users access our website. They are regularly used to store information that is only relevant with regard to the specific session, and disappear once the session is closed.
b) Persistent cookies: cookies on which data stay stored and may be accessed and processed for a period of time defined by Qustodio, which may range from a few minutes to several years.
You can find the detailed list of the cookies we use, the type, purpose and duration of each one of them in the table of cookies below.
4. Can the use of cookies be deactivated?
Users may restrict or limit the use of cookies by adjusting the settings of their browser. However, if you restrict cookies, you may not be able to access certain parts of the Website, which will result in less efficient navigation, and you may not be able to take advantage of some of the services available. Therefore, it is recommended that you do not disable them.
If you wish to disable cookies, go to your browser preferences menu or browser settings and look for the privacy section. As an example, you can follow the instructions below:
If you have any questions about our use of cookies, you can contact us at info@qustodio.com.
Cookies
Website
|
Cookie |
Provider |
Purpose |
Retention |
Type |
|
CONSENT |
YouTube |
Used to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR-compliance of the website |
2 years |
Technical |
|
li_gc |
|
Stores the user’s cookie consent state for the current domain |
179 days |
Technical |
|
JSESSIONID |
New Relic |
Preserves users states across page requests. |
Session |
Technical |
|
_cq_check |
|
Determines whether the user has accepted the cookie consent box. |
Session |
Technical |
|
_cq_suid |
|
This cookie is used to distinguish between humans and bots. |
Session |
Technical |
|
CookieConsent |
Cookiebot |
Stores the user’s cookie consent state for the current domain |
1 year |
Technical |
|
ps_session |
Qustodio |
Preserves user session state across page requests. |
1 day |
Technical |
|
__cf_bm |
Cloudflare |
This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. |
1 day |
Technical |
|
CONSENT |
YouTube |
Used to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR-compliance of the website. |
2 years |
Technical |
|
dap-uuid |
Persistent |
Technical |
||
|
CookieConsent |
CookieBot |
Stores the user’s cookie consent state for the current domain |
1 year |
Technical |
|
bounce |
Appnexus |
Determines if a user leaves the website straight away. This information is used for internal statistics and analytics by the website operator |
Session |
Analytical |
|
jserrors/1/# |
New Relic |
Used to detect Javascript errors |
Session |
Analytical |
|
c.gif |
Bidswitch |
Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner. |
Session |
Analytical |
|
tracker/tc_imp.gif |
|
Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner |
Session |
Analytical |
|
CLID |
Bidswitch |
Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner |
1 year |
Analytical |
|
S |
Casalemedia |
Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. |
1 day |
Analytical |
|
IDE |
|
Used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. |
1 year |
Analytical |
|
test_cookie |
|
Used to check if the user’s browser supports cookies. |
1 day |
Analytical |
|
collect |
Casalemedia |
Used to send data to Google Analytics about the visitor’s device and behavior. Tracks the visitor across devices and marketing channels. |
Session |
Analytical |
|
AnalyticsSyncHistory |
|
Used in connection with data-synchronization with third-party analysis service. |
29 days |
Analytical |
|
_clck |
Microsoft |
Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner. |
1 year |
Analytical |
|
_clsk |
Microsoft |
Registers statistical data on users’ behaviour on the website. Used for internal analytics by the website operator. |
1 day |
Analytical |
|
_cltk |
Microsoft |
Registers statistical data on users’ behaviour on the website. Used for internal analytics by the website operator. |
Session |
Analytical |
|
_ga |
|
Registers a unique ID that is used to generate statistical data on how the visitor uses the website. |
2 years |
Analytical |
|
_ga_# |
|
Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. |
2 years |
Analytical |
|
_gat |
|
Used by Google Analytics to throttle request rate |
1 day |
Analytical |
|
_gid |
|
Registers a unique ID that is used to generate statistical data on how the visitor uses the website |
1 day |
Analytical |
|
_hjAbsoluteSessionInPr |
Hotjar |
This cookie is used to count how many times a website has been visited by different visitors – this is done by assigning the visitor an ID, so the visitor does not get registered twice. |
1 day |
Analytical |
|
_hjFirstSeen |
Hotjar |
This cookie is used to determine if the visitor has visited the website before, or if it is a new visitor on the website. |
1 day |
Analytical |
|
_hjIncludedInPageview |
Hotjar |
Used to detect whether the user navigation and interactions are included in the website’s data analytics. |
1 day |
Analytical |
|
_hjIncludedInSessionSample |
Hotjar |
Registers data on visitors’ website-behaviour. This is used for internal analysis and website optimization. |
1 day |
Analytical |
|
_hjSession_# |
Hotjar |
Collects statistics on the visitor’s visits to the website, such as the number of visits, average time spent on the website and what pages have been read. |
1 day |
Analytical |
|
_hjSessionUser_# |
Hotjar |
Collects statistics on the visitor’s visits to the website, such as the number of visits, average time spent on the website and what pages have been read. |
1 year |
Analytical |
|
_hjTLDTest |
Hotjar |
Registers statistical data on users’ behaviour on the website. Used for internal analytics by the website operator. |
Session |
Analytical |
|
_utm_storage_key |
Qustodio |
Preserves user session state across page requests. |
29 days |
Analytical |
|
MUID |
Microsoft |
Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID across many Microsoft domains |
1 year |
Analytical |
|
SRM_B |
Appnexus |
Tracks the user’s interaction with the website’s search-bar-function. This data can be used to present the user with relevant products or services. |
1 year |
Analytical |
|
ANONCHK |
Microsoft |
Registers data on visitors from multiple visits and on multiple websites. This information is used to measure the efficiency of advertisement on websites. |
1 day |
Analytical |
|
lang |
|
Set by LinkedIn when a web page contains an embedded “Follow us” panel. |
Session |
Analytical |
|
rc::a |
|
This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. |
Persistent |
Analytical |
|
rc::c |
|
This cookie is used to distinguish between humans and bots. |
Session |
Analytical |
|
MUID |
Microsoft |
Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID across many Microsoft domains. |
1 year |
Analytical |
|
bcookie |
|
Used by the social networking service, LinkedIn, for tracking the use of embedded services. |
1 year |
Analytical |
|
bscookie |
|
Used by the social networking service, LinkedIn, for tracking the use of embedded services. |
1 year |
Analytical |
|
xuid |
TripleLift |
Used to present the visitor with relevant content and advertisement – The service is provided by third party advertisement hubs, which facilitate real-time bidding for advertisers. |
Session |
Advertising |
|
anj |
Appnexus |
Registers a unique ID that identifies a returning user’s device. The ID is used for targeted ads. |
3 months |
Advertising |
|
setuid |
Appnexus |
This cookie is set by the audience manager of the website to determine the time and frequencies of visitor data synchronization – cookie data synchronization is used to synchronize and gather visitor data from several websites. |
Session |
Advertising |
|
uuid2 |
Appnexus |
Registers a unique ID that identifies a returning user’s device. The ID is used for targeted ads. |
3 months |
Advertising |
|
c |
Bidswitch |
Regulates synchronisation of user identification and exchange of user data between various ad services. |
1 year |
Advertising |
|
sync |
Bidswitch |
Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant. |
Session |
Advertising |
|
tuuid |
Bidswitch |
Registers whether or not the user has consented to the use of cookies. |
1 year |
Advertising |
|
tuuid_lu |
Bidswitch |
Contains a unique visitor ID, which allows Bidswitch.com to track the visitor across multiple websites. This allows Bidswitch to optimize advertisement relevance and ensure that the visitor does not see the same ads multiple times. |
1 year |
Advertising |
|
ul_cb/sync |
Bidswitch |
Collects information on visitor behaviour on multiple websites. This information is used on the website, in order to optimize the relevance of advertisement. |
Session |
Advertising |
|
SM |
Appnexus |
Registers a unique ID that identifies the user’s device during return visits across websites that use the same ad network. The ID is used to allow targeted ads. |
Session |
Advertising |
|
CMID |
Casalemedia |
Collects visitor data related to the user’s visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads. |
1 year |
Advertising |
|
CMPRO |
Casalemedia |
Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement – This also allows the website to limit the number of times that the visitor is shown the same advertisement. |
3 months |
Advertising |
|
CMPS |
Casalemedia |
Collects visitor data related to the user’s visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads. |
3 months |
Advertising |
|
CMTS |
Casalemedia |
Collects visitor data related to the user’s visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads |
3 months |
Advertising |
|
rum |
Casalemedia |
Collects data related to the user’s visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads. |
Session |
Advertising |
|
cm/#/out |
CM.com |
Collects information on user behaviour on multiple websites. This information is used in order to optimize the relevance of advertisement on the website. |
Session |
Advertising |
|
pagead/landing |
|
Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement – This also allows the website to limit the number of times that they are shown the same advertisement. |
Session |
Advertising |
|
tr |
|
Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. |
Session |
Advertising |
|
ads/ga-audiences |
|
Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites. |
Session |
Advertising |
|
NID |
|
Registers a unique ID that identifies a returning user’s device. The ID is used for targeted ads. |
6 months |
Advertising |
|
pagead/1p-user-list/# |
|
Generated by Google pagead dynamic marketing to track events such as conversions or other meaningful user interactions. |
Session |
Advertising |
|
pagead/landing |
|
Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement – This also allows the website to limit the number of times that they are shown the same advertisement. |
Session |
Advertising |
|
lidc |
|
Used by the social networking service, LinkedIn, for tracking the use of embedded services |
1 day |
Advertising |
|
w/1.0/sd |
Openx |
Registers data on visitors such as IP addresses, geographical location and advertisement interaction. This information is used optimize the advertisement on websites that make use of OpenX.net services. |
Session |
Advertising |
|
prism_# |
ActiveCampaign |
Collects information on user preferences and/or interaction with web-campaign content – This is used on CRMcampaign-platform used by website owners for promoting events or products |
29 days |
Advertising |
|
AdServer/Pug |
PubMatic |
Sets a timestamp for when the visitor entered the website. This is used for analytical purposes on the website |
Session |
Advertising |
|
KRTBCOOKIE_# |
PubMatic |
Registers a unique ID that identifies the user’s device during return visits across websites that use the same ad network. The ID is used to allow targeted ads. |
3 months |
Advertising |
|
PugT |
PubMatic |
Used to determine the number of times the cookies have been updated in the visitor’s browser. Used to optimize the website’s server efficiency. |
29 days |
Advertising |
|
__ar_v4 |
|
Optimises ad display based on the user’s movement combined and various advertiser bids for displaying user ads |
1 year |
Advertising |
|
_fbp |
|
Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. |
3 months |
Advertising |
|
_gcl_au |
|
Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. |
3 months |
Advertising |
|
_uetsid |
Bing Ads |
Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement – This also allows the website to limit the number of times that they are shown the same advertisement. |
1 day |
Advertising |
|
_uetsid |
Bing Ads |
Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor’s preferences. |
Persistent |
Advertising |
|
_uetsid_exp |
Bing Ads |
Contains the expiry-date for the cookie with corresponding name. |
Persistent |
Advertising |
|
_uetvid |
Bing Ads |
Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor’s preferences. |
Persistent |
Advertising |
|
_uetvid |
Bing Ads |
Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor’s preferences |
1 year |
Advertising |
|
_uetvid_exp |
Bing Ads |
Contains the expiry-date for the cookie with corresponding name |
Persistent |
Advertising |
|
aw_source |
Affiliate Window |
Collects information about the users and their activity on the website. The information is used to track and analyze the user behaviour and to deliver product recommendations, product display and product features for optimized user experience. |
29 days |
Advertising |
|
IR_8259 |
Impact Radius |
Registers a unique ID that identifies the user’s device during return visits across websites that use the same ad network. The ID is used to allow targeted ads. |
Session |
Advertising |
|
IR_gbd |
Impact Radius |
Registers a unique ID that identifies the user’s device during return visits across websites that use the same ad network. The ID is used to allow targeted ads. |
Session |
Advertising |
|
prism_# |
ActiveCampaign |
Collects information on user preferences and/or interaction with web-campaign content – This is used on CRM campaign-platform used by website owners for promoting events or products |
29 days |
Advertising |
|
VISITOR_INFO1_LIVE |
YouTube |
Tries to estimate the users’ bandwidth on pages with integrated YouTube videos. |
179 days |
Advertising |
|
YSC |
YouTube |
Registers a unique ID to keep statistics of what videos from YouTube the user has seen. |
Session |
Advertising |
|
ytidb::LAST_RESULT_ENTRY_KEY |
YouTube |
Stores the user’s video player preferences using embedded YouTube video |
Persistent |
Advertising |
|
yt-remote-cast-available |
YouTube |
Stores the user’s video player preferences using embedded YouTube video |
Session |
Advertising |
|
yt-remote-cast-installed |
YouTube |
Stores the user’s video player preferences using embedded YouTube video |
Session |
Advertising |
|
yt-remote-connected-devices |
YouTube |
Stores the user’s video player preferences using embedded YouTube video |
Persistent |
Advertising |
|
yt-remote-device-id |
YouTube |
Stores the user’s video player preferences using embedded YouTube video |
Persistent |
Advertising |
|
yt-remote-fast-check-period |
YouTube |
Stores the user’s video player preferences using embedded YouTube video |
Session |
Preference |
|
yt-remote-session-app |
YouTube |
Stores the user’s video player preferences using embedded YouTube video |
Session |
Preference |
|
yt-remote-session-name |
YouTube |
Stores the user’s video player preferences using embedded YouTube video |
Session |
Preference |
|
COMPASS |
|
Cookie required to use website options and services. |
1 day |
Preferences |
|
lang |
|
Remembers the user’s selected language version of a website |
Session |
Preference |
|
CookieConsent |
Stores the user’s cookie consent state for the current domain |
1 year |
Preference |
|
|
_q_language |
Qustodio |
Stores language preperence |
30 days |
Preference |
|
ps_session |
Qustodio |
Stores session preferences |
1 day |
Preference |
APP
|
Cookie |
Provider |
Purpose |
Retention |
Type |
|
ab.storage.sessionId.1a7b8a3e-7dec-4fc0-963d-cad67eaadfe2 |
Braze |
Send in-product information to the users |
Qustodio |
Technical |
|
ab.storage.deviceId.1a7b8a3e-7dec-4fc0-963d-cad67eaadfe2 |
Braze |
Send in-product information to the users |
Qustodio |
Technical |
|
ab.storage.userId.1a7b8a3e-7dec-4fc0-963d-cad67eaadfe2 |
Braze |
Send in-product information to the users |
Qustodio |
Technical |